Refund Policy
Last updated: October 12, 2026
We want you to feel good about anything you buy here. If something isn't right, here's how refunds work.
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds.
Digital downloads (guides and templates)
You can request a full refund within 14 days of purchase, for any reason.
Premium subscription
- New subscriptions: you can request a full refund within 14 days of your first payment.
- Renewals: if you forgot to cancel, you can request a refund within 14 days of a renewal charge, as long as you haven't used Premium since that renewal.
- Canceling: you can cancel anytime from "Manage subscription" in your account. You keep access until the end of the period you've paid for, and you won't be charged again.
How to request a refund
Find your receipt email from Paddle and use the link in it, or contact Paddle at paddle.net. You can also email us at lilyniehaus@gmail.com with your order number and we'll help. Refunds go back to your original payment method, usually within 5–10 business days depending on your bank.